What types of items do you accept?
We accept the following types of merchandise as long as they are in good condition, clean, fit into the current interior design trends, and can be priced at $25 or more. We are always looking for rare and interesting items, so please do not hesitate to contact us if your item does not fall into one of these general categories:
- Upholstered furniture
- Dining room tables and chairs
- China Cabinets
- Accent tables
- Garden furniture (seasonal)
- Oriental Rugs
- Decorator Rugs
- Bedroom furniture
- Stained glass
- Decorative accessories
- Framed art
- Fireplace accessories (seasonal)
- Vintage toys
How does the consignment process start?
The first step is to email our consignment managers at firstname.lastname@example.org or call us at 614-421-5870.
In the case of a large consignment, the next step is to make an appointment for one of our consignment managers to come to your home and review what you wish to sell. We will then prepare a formal write-up that gives you suggested retail pricing and projected selling prices based on historical data.
If your items are small, you are welcome to make an appointment to bring them in to the store for evaluation. If this is a convenient option for you, please call 614-421-5870 to schedule a date and time.
How will I get my items into ReVue?
After your items have been reviewed and prices have been established on the pieces that we will accept, we will schedule your delivery time. At your request, we will help you make arrangements for pickup and delivery by a bonded and insured moving company.
We highly recommend that you use a professional mover, but if you prefer to deliver the items yourself, please call us to schedule a delivery date and time.
If I choose to have a moving company pick up my items is there a charge?
Yes. Moving companies vary but the charge is normally $100+ depending on how many items you have, how far away you live, and whether there is any disassembly involved in safely transporting your pieces.
This cost can go up if there are any unusual pieces that require special handling, if you live in a building where items must be transported in a service elevator, if you live more than a half an hour from the Short North, or if you are not there when the moving company arrives and they must wait.
We are happy to help you arrange the move. We can provide you with a list of bonded and insured moving companies that specialize in small moves. Our consignment managers will also assist you with delivery options that will fit your budget.
Will the moving company pack my items?
The movers will blanket wrap and secure furniture and mirrors to insure that they arrive safely. They do not pack small or breakable items, so it will be your responsibility to have these items packed in boxes and ready to go when the movers arrive.
Please make sure that these items are packed securely as the movers will not be responsible for breakage on small items that are improperly packed.
I’ve come across a few more items that I would like to sell. Can I just send them along with the rest of my pieces?
The moving company will only accept items as detailed in the final inventory list that will be confirmed the day before pickup.
Additional items can only be accepted with the approval of one of our consignment managers. Please give us a call if this happens and we will try to accommodate your request.
I’m not sure when I want my items picked up. How much notice do I need to give?
Once you have decided that you are going to use our services, please give us as much notice as possible so that we can schedule a delivery time that meets your needs. We will make every effort to accommodate emergencies or special circumstances.
Once my items are on the selling floor, then what happens?
For the first fifteen days of the consignment period, items are sold at their starting price. If the item has not sold after fifteen days, then we discount it by 10%. If the item still has not sold after thirty days then it is discounted by an additional 10%. This progressive discount will continue for the duration of the 90-day consignment period.
The only exception to this would be that we allow customers to make offers on anything priced over $250. These offers are tendered to you personally so that you have the option to accept or counter the offer.
How long does it normally take for items to sell?
Due to the hundreds of customers who visit our stores every week, items that are in good condition and priced well usually sell within the first thirty to sixty days.
Our web site generates an average of one million hits each month and our e-mail marketing and social media campaigns reach an additional 15-20,000 potential customers each week.
In addition, we are open seven days a week so your items will have maximum retail exposure.
What if I change my mind about selling my items?
No problem. Just give us a call if you want your items back and we will remove them from sale. Items not picked up within 3 days will be re-ticketed and subject to sale per the original terms of the contract. Any removal requests made during the first 30 days of this contract will be subject to a handling charge calculated at 10% of the original selling price, due in full at the point of removal.
What is the commission for this service?
You will receive 50% of the final selling price. For large consignments, please contact one of our consignment managers.
When do I get paid?
Checks to consignors are issued monthly. Sales from one month will be paid on the 15th of the following month. For example, any sales that are made during January will be paid out by February 15th. Checks will be mailed to the address on file unless you make special pick up arrangements.
What if my item does not sell?
This happens very seldom. However, please mark your calendar with the end date of your consignment period. You will have five days after the end of your consignment period to pick up any remaining items. In the event that these items are not picked up, they will be donated to a local charity or liquidated at the discretion of Grandview Mercantile.